How It Works

We’ve simplified WordPress maintenance into a seamless process that keeps your website secure, optimized, and running smoothly, without any extra effort on your part.

Effortless website care, from start to finish

Running a business is already a full-time job—managing your website shouldn’t be.
That’s why we’ve designed a straightforward process to handle all the technical details for you. From setup to ongoing care, we make sure your website stays secure, fast, and problem-free, so you can focus on what matters most: growing your business.

Step 1

Onboarding made easy

After you sign up, we perform a thorough assessment of your website. We review its current performance, security settings, plugins, and more to identify areas for improvement. This step ensures we start with a solid foundation.

Step 2

Ongoing maintenance

Once onboarded, we take care of all the day-to-day maintenance tasks that keep your site running smoothly. From regular updates to security scans, we handle it all, so you don’t have to.

Step 3

Security & Protection

Your website’s security is our priority. We proactively monitor for vulnerabilities, implement firewalls, and take swift action if any threats arise. Rest easy knowing your site is in safe hands.

Step 4

Personalized Support

Need help with something specific? From content updates to WooCommerce adjustments, we offer personalized support to meet your website’s unique needs.

How do updates work?
We handle all updates for your WordPress core, themes, and plugins to ensure your website stays secure and performs at its best. Updates are tested for compatibility before applying them to your live site, so you never have to worry about crashes or conflicts. For high-priority updates, we act immediately, and all changes are backed up beforehand for added safety.
How do we communicate?
We believe in keeping things simple and transparent. You’ll have direct access to our team through your preferred channels, whether it’s email, a dedicated WhatsApp line, or our support ticket system. For regular updates, we provide detailed monthly reports outlining all the work done on your site, so you’re always in the loop.
What Happens During Backups?
We take regular backups of your website, including files, databases, and settings. Depending on your plan, backups occur daily, weekly, or monthly – but never during peak hours so we won’t affect your clients. Should anything go wrong, we can restore your site quickly to minimize downtime. Backups are stored securely offsite for added protection.
How Do We Monitor Your Website?
Our monitoring tools keep an eye on your website around the clock. If there’s a downtime event, a performance dip, or a security threat, we’re alerted immediately and take swift action to resolve the issue. This proactive approach ensures your site remains accessible and functional at all times.
What If You Need Extra Help?
Need something beyond your plan? From custom development to advanced optimizations, we offer additional services on an as-needed basis. Whether it’s adding new features, fixing a tricky issue, or scaling your site, we’re here to provide tailored solutions.
How Do We Handle Emergencies?
In case of critical issues like downtime, hacks, or major bugs, we jump into action. Even outside business hours. With priority handling and swift solutions, we minimize disruption and get your website back on track fast.
All our clients have emergency action included.

Support You Can Trust,
When You Need It

Don’t let technical issues slow you down. Contact us and get expert support from a team that cares about your business.